We're Here to Help
Real people. Real answers. No bots. Just our team ready to help you.
Get In Touch
Questions? Feedback? Just want to say hi? We'd love to hear from you.
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Response Time
We reply within 24 hours on weekdays.
Your Privacy
Your info is safe. We never share it.
What Can We Help With?
Account & Billing
- • Subscription management
- • Payment questions
- • Plan changes or upgrades
- • Cancellation requests
- • Billing issues
Technical Support
- • Email not received
- • Login problems
- • City preferences
- • Email frequency settings
- • Website issues
Feedback & Ideas
- • Feature requests
- • Deal suggestions
- • Service improvements
- • New city requests
- • General feedback
Need to Manage Your Subscription?
Most changes can be made right away through your Stripe Portal. No waiting needed.
Self-Service Portal
Update payment, change plans, download invoices, or cancel—all in one place.
- Instant access 24/7
- Secure Stripe portal
- Changes take effect immediately
Find the "Manage Subscription" link in any payment email. Or ask us and we'll send it.
Need Human Help?
Can't find what you need? Want to talk to a real person? Just email us.
- Real humans respond
- 24-hour response time
- Happy to help with anything
Quick Answers
Here are answers to questions people ask a lot.
How do I change my city preferences?
Email us with your new city. We'll change it within 24 hours. Your next deal email will be from the new city.
Can I pause my subscription instead of canceling?
Yes! Email us and we can pause it for up to 3 months. You won't pay during the pause. Start again anytime.
Why aren't I receiving emails?
Check your spam folder first. Still nothing? Email us. Sometimes email providers block our emails—we can help fix that.
Do you offer refunds?
Yes! New subscribers get 30 days to decide. Not happy? Email us for a full refund. No questions asked.
Can I suggest a deal or destination?
Yes please! Email us with deal tips, places you want to go, or any feedback. We read everything.
We're Here for You
You're not just a subscriber—you're part of our community. We answer every message and treat every question with care.
No ticket systems. No auto-replies. Just real people who want to help you travel more.
Ready to Dream Big?
Start finding flights to your favorite destinations at prices that actually matter.